SUPPORT & LOGISTICS

Guaranteed transit. Pure genetics.

Meticulously packaged trios ship directly from our facility to your display tank. Review our live-arrival guarantee and coordinate water parameters with our breeding team.

HOW WE OPERATE

Engineered for live transit

Monday & Tuesday shipping

Live-arrival guarantee

Water parameter matching

We ship exclusively on Mondays and Tuesdays. This strict schedule prevents weekend transit delays, ensuring your guppies never sit in sorting facilities.

We guarantee 100% live arrival. Report any losses with clear photos within two hours of delivery for a full replacement or refund.

Our breeding setups run at pH 7.5 and TDS 250. Get direct support to safely acclimate your new trios to your local aquarium parameters.

DIRECT BREEDER CHANNEL

Get expert breeding support

Have questions about active genetic lines or custom shipping dates? Submit your parameters below to coordinate directly with our head breeder.